How can we help you today?
Common Issues
Most templates require specific software to edit:
- PPTX files: Microsoft PowerPoint 2016+ or equivalent
- DOCX files: Microsoft Word 2016+ or Google Docs
- XLSX files: Microsoft Excel 2016+ or Google Sheets
If you're having trouble, try our video tutorials or contact support.
Download links are valid for 72 hours. If your link expired:
- Log in to your account
- Go to "My Downloads" section
- Click "Re-generate Download Link"
If you still encounter issues, please contact our support team.
Editing Templates
Google Docs/Sheets/Slides
- Open the downloaded file
- Click "File" → "Save as Google Docs/Sheets/Slides"
- Edit text directly in the document
- Use "Format" menu for styling changes
Microsoft Office
- Right-click the downloaded file
- Select "Open With" → Microsoft Office
- Enable editing if prompted
- Use the "Design" tab for quick style changes
Video Tutorials
How to Edit Templates in Google Docs
Step-by-step guide for beginners
Customizing PowerPoint Templates
Change colors, fonts, and layouts
Editing Canva Templates
For non-designers
Working With Excel Templates
Formulas and data entry guide